Inviting Your Team

Music is a team sport. Fanaura lets you bring your entire team into the platform with role-based permissions so everyone sees exactly what they need — and nothing they do not.

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How Team Invitations Work

When you invite a team member, they receive an email with a link to create their own Fanaura account. Once they sign up through that link, they are automatically connected to your artist account with the role and permissions you assigned. Team members have their own login credentials separate from the artist account. This means:

• The artist’s password is never shared
• Team members can be removed without affecting the artist account
• Activity logs track who did what
• Permissions can be updated at any time

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How to Invite a Team Member

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Step 1: Navigate to Settings

1. Click “Settings” in the sidebar navigation.
2. Click the “Team” tab at the top of the Settings page.

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Step 2: Click “Invite Team Member”

Click the “Invite Team Member” button. An invitation form will appear.

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Step 3: Fill In the Invitation

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Step 4: Send the Invitation

Click “Send Invite”. The team member will receive an email with:

• Your artist name and profile image
• Their assigned role
• A link to create their Fanaura account (the /team-signup page)

The invitation appears in your team list with a “Pending” status badge until they accept it.

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Available Roles

Fanaura provides 10 predefined roles designed for the music industry. Each role comes with default permissions that you can customize.

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Permission Matrix

Each role has permissions for specific areas of the platform. Here is the full breakdown:

Key insight: Only the artist account owner has full billing access by default. Business Managers can view billing information but cannot change the subscription plan without the artist’s approval.

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Pricing

Team seats cost $10/month per team member. This is in addition to the artist’s base subscription.

• The first seat (the artist) is included in your plan
• Each additional team member adds $10/month
• Billing is prorated — if you add someone mid-month, you only pay for the remaining days
• Removing a team member stops billing at the end of the current billing cycle

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Managing Your Team

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Viewing Team Members

The Team tab shows a list of all team members with:

• Name and email
• Role badge (color-coded by role type)
• Status — Active (green) or Pending (yellow)
• Invited date
• Last active date

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Changing a Team Member’s Role

1. Find the team member in the list.
2. Click on their role badge or the edit button.
3. Select a new role from the dropdown.
4. Permissions update immediately.

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Customizing Permissions

If the default role permissions do not fit your needs, you can customize individual permissions:

1. Click on the team member’s row to expand their details.
2. Toggle individual permission switches (Dashboard, Assets, Launches, etc.) on or off.
3. Changes are saved automatically.

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Removing a Team Member

1. Find the team member in the list.
2. Click the trash icon or “Remove” button.
3. Confirm the removal.

The team member will immediately lose access to your artist account. Their own Fanaura login still works — they just cannot see your data anymore. If they are connected to other artist accounts, those remain unaffected.

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Accepting an Invitation

If you received a team invitation, here is what to do:

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Step 1: Check Your Email

Look for an email from Fanaura with the subject line mentioning the artist name and your role. The email includes:

• The artist’s name and profile image
• Your assigned role
• A “Join Now” button linking to the team signup page

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Step 2: Create Your Account

Click the link in the email. You will be taken to the /team-signup page where you:

1. Enter your name
2. Create a password
3. Agree to Terms of Service and Privacy Policy
4. Click “Create Account”

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Step 3: Land on the Dashboard

After creating your account, you are automatically connected to the artist’s Fanaura account with the permissions assigned to your role. You will land on the dashboard and can start working immediately.

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Already Have a Fanaura Account?

If you already have a Fanaura account (e.g., you manage another artist), the invitation link will connect the new artist to your existing account. You can switch between artists using the artist switcher in the sidebar.

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Best Practices

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Start With the Right Roles

• Give your day-to-day manager “Admin” so they can handle everything without bothering you
• Give your PR team “Marketing” so they can create blasts and manage launches without touching your settings
• Give your lawyer “Attorney” for view-only access to contracts and activity logs
• Give your booking agent “Agent” so they can see tour data and fan geography

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Principle of Least Privilege

Give each team member the minimum permissions they need to do their job. You can always upgrade permissions later, but it is harder to undo damage from overly broad access.

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Review Access Regularly

Every few months, check your team list. Remove people who no longer work with you. Update roles if responsibilities have changed. Keep your team lean and your data secure.

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Use the Activity Log

The Logs tab in Settings shows a chronological record of every action taken on your account. Use it to see who made changes, when, and what they did. This is especially useful when multiple team members are managing campaigns.

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Troubleshooting

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Team member says they never received the invitation email

• Check that you entered the correct email address
• Ask them to check their spam/junk folder
• Resend the invitation from the Team tab (look for the “Resend” option next to pending invitations)

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Team member cannot access a certain page

• Check their role and permissions in the Team tab
• Make sure the permission for that area is toggled on
• Remember that “Viewer” roles can see data but cannot create, edit, or delete anything

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”This email is already registered” error during team signup

• The person already has a Fanaura account with that email
• They should log in to their existing account — the invitation link should still connect them to your artist

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Next Steps

• Free Trial — Understand what happens during and after your trial period.
• Dashboard Overview — Your real-time command center.
• Settings — Full settings documentation.