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Documentation Index

Fetch the complete documentation index at: https://help.fanaura.com/llms.txt

Use this file to discover all available pages before exploring further.

Every new Fanaura account starts with a 30-day free trial. During this period, you get full access to every feature — no credit card required to start.
Use the full 30 days wisely. Follow our week-by-week game plan below to get maximum value from your trial.

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What You Get During the Trial

Everything. There are no feature gates or limitations during your trial. You have full access to:
  • Dashboard — real-time stats, fan growth charts, activity feed
  • Assets — create unlimited music releases, merch products, tour dates, and extras
  • Launches — build unlimited campaigns with progress tracking and multi-asset support
  • Flow Builder — create visual automation sequences with triggers, actions, conditions, and delays
  • Fans — full access to your fan database, profiles, conversations, and analytics
  • Messages (Blasts) — send email, SMS, and Instagram DM campaigns
  • FanauraAI — AI-powered insights and natural language queries
  • Integrations — connect Spotify, Shopify, Instagram, Fanaura SMS, and more
  • Team — invite team members ($10/month per seat, charged after trial ends)
  • Rewards — configure VIP fan rewards system
  • Settings — full account customization including branding, security, and logs
The goal is simple: use Fanaura for 30 days, see the value in your data, and then decide if you want to keep going.

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The Trial Countdown Banner

Fanaura shows a trial banner at the top of the sidebar to keep you informed about how much time you have left. The banner changes color and urgency as your trial progresses.
Days RemainingBanner ColorMessage
30-8 daysSubtle/default”X days left in your free trial”
7-4 daysAmber/yellow”Only X days left in your free trial” with a link to subscribe
3-1 daysRed/urgent”Your trial expires in X days” with a prominent subscribe button
0 days (expired)Red/blocked”Your trial has expired” with a subscribe button
The banner includes a countdown that updates daily. It shows the exact number of days remaining based on when your account was created.
The banner stays visible throughout your trial as a gentle reminder. It does not block any functionality until your trial actually expires.

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What Happens When Your Trial Expires

When the 30-day trial ends and you have not subscribed:

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What Gets Locked

  • Dashboard — you can no longer access the main dashboard
  • Assets — you cannot create or edit assets
  • Launches — you cannot create or manage campaigns
  • Fans — you cannot access your fan database or conversations
  • Messages — you cannot send blasts
  • FanauraAI — the AI assistant is unavailable
  • Integrations — integrations remain connected but stop processing new data

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What Still Works

  • Settings — you can still access Settings so you can subscribe
  • Billing — the billing tab remains accessible so you can choose a plan and add a payment method
  • Login — you can still log into your account

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Your Data Is Safe

Your fan data, assets, launches, and campaign history are not deleted when your trial expires. Everything is preserved exactly as you left it. Once you subscribe, you pick up right where you left off with all your data intact.
Fanaura does not delete your data after trial expiration. Your fan database, campaign history, and all configurations are retained. You will not lose anything by taking a few extra days to decide.

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How to Subscribe

1

Go to Settings

Click “Settings” in the sidebar navigation.
2

Open the Billing Tab

Click the “Billing” tab.
3

Choose a Plan

Browse the available plans and choose the one that fits your needs.
4

Enter Payment Info

Enter your payment information.
5

Subscribe

Click “Subscribe”. Your subscription starts immediately and your trial banner disappears.

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Completing Your Account Before Subscribing

Before you can subscribe, Fanaura requires some account details to be complete. You may be prompted to fill in:
  • Legal first and last name — required for billing
  • Business name — the name under which you operate
  • Billing address — street, city, state, postal code, country
If any of these fields are missing, you will see a notice on the billing page telling you which fields need to be completed. Click the link to go to the Account tab and fill them in, then return to Billing.

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Trial Period FAQ

Contact Fanaura support if you need more time. Extensions are granted on a case-by-case basis.
Your trial starts the moment your account is created (the created_at timestamp on your artist record). It runs for exactly 30 days regardless of usage.
Yes. You can change your plan or cancel at any time from Settings > Billing. If you cancel, you retain access until the end of your current billing period.
No. Your data is preserved. If you re-subscribe later, everything will be right where you left it.
Team member seats are free during the trial period. Once you subscribe, team seats are billed at $10/month per member. You can remove team members before subscribing if you want to reduce costs.
Not currently. Fanaura offers a generous 30-day trial, but a subscription is required for continued access after the trial period. The platform requires ongoing infrastructure costs for real-time data processing, SMS delivery, AI features, and storage.

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Making the Most of Your Trial

Here is a 30-day game plan to get maximum value from your free trial:
  • Complete onboarding and connect your Spotify
  • Add your current and upcoming music releases as assets
  • Create your first presave campaign and share the smart link
  • Import or connect your existing fan data (if applicable)
Getting your first presave campaign live in Week 1 gives you 3 full weeks of data collection before your trial ends.

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Next Steps

Dashboard Overview

Learn what every stat and chart on your dashboard means.

Active Launches

Track your campaigns in real time.