The is_active Toggle
The toggle is a simple switch with two states:- On (Active): The flow’s trigger is listening for events, new fans are being enrolled, and actions are executing for enrolled fans
- Off (Inactive): The trigger stops listening, no new fans are enrolled, but fans already in the flow continue their journey
Where to Toggle
You can toggle a flow on or off from three different places in Fanaura:1. Flow Detail Page
Open the flow in the Flow Builder. In the top-right corner of the page, you will find the is_active toggle. Click it to switch between on and off. This is the most common place to toggle — you are already in the flow, reviewing the canvas and settings, and the toggle is right there.2. Active Triggers Overview
Navigate to the Launches page and find the Active Triggers Overview section. Each trigger row has an inline toggle switch that controls the associated flow. This is the best place to toggle when you are managing multiple flows across multiple launches. You can see all your active triggers at a glance and turn individual flows on or off without navigating into each one.3. Launch Detail Page
Open a launch and look at the flow cards under each cycle stage. Each flow card includes a small toggle indicator. Click the flow card to access its toggle. This is convenient when you are reviewing a specific launch and want to quickly manage which flows are active for each stage.What Happens When You Toggle ON
When you activate a flow:- The trigger starts listening: Whatever event your trigger is configured for (presave, DM keyword, email open, etc.) is now being monitored in real time
- New enrollments begin: Any fan who performs the trigger action from this moment forward will be enrolled in the flow
- Actions start executing: Enrolled fans begin moving through the sequence — delays start counting, emails start sending, conditions start evaluating
- The flow appears in Active Triggers Overview: Your trigger is now visible in the global trigger dashboard
First Activation Checklist
Before toggling a flow on for the first time:- All nodes are configured (no empty actions or unconfigured conditions)
- Email content is finalized and test emails have been sent
- SMS messages are reviewed and tested
- Conditions are correctly configured with the right criteria
- Delays are set to appropriate durations
- Flow Settings are reviewed (timezone, time windows, re-entry, etc.)
- Active Triggers Overview checked for conflicts
- You have triggered the flow yourself for an end-to-end test (if possible)
What Happens When You Toggle OFF
When you deactivate a flow:- The trigger stops listening: No new events are captured. If a fan presaves right now, the flow will NOT enroll them.
- No new enrollments: The total enrolled count stops growing. No new fans enter.
- Existing fans continue: Fans already in the flow keep moving. Their delays keep counting, their scheduled actions keep firing, and their conditions keep evaluating. They will complete the flow as designed.
- The flow disappears from Active Triggers Overview: The trigger is no longer listed since it is not active.
Why Existing Fans Continue
This design is intentional. Imagine a fan is halfway through a 7-day email drip sequence and you toggle the flow off. It would be a terrible experience if they suddenly stopped receiving the sequence mid-journey. Fanaura lets them finish what they started. If you genuinely need to stop all execution for all fans (including those already in progress), you would need to delete the flow entirely. But in nearly all cases, letting existing fans complete is the right behavior.When to Toggle OFF
The Campaign Is Over
Your launch has completed and you no longer need the flow. Turn it off so it does not keep enrolling fans from stale triggers.You Need to Make Changes
If you need to significantly edit an active flow (restructuring nodes, changing conditions, modifying the trigger), it is safer to:- Toggle off
- Make your edits
- Test the changes
- Toggle back on
A Conflict Was Detected
The Active Triggers Overview shows that this flow conflicts with another flow’s trigger. Turn one off to prevent duplicate messages.Debugging an Issue
Something is going wrong — fans are receiving the wrong messages, conditions are misbehaving, or errors are piling up in the execution logs. Toggle off to stop the bleeding while you investigate.Seasonal Pause
A flow that runs during a specific period (holiday merch campaign, summer tour promotion) should be turned off when the season ends. You can always turn it back on next time.When to Toggle ON
Everything Is Ready
You have built the flow, configured the settings, tested the messages, and checked for conflicts. It is go time.Reactivating After a Pause
A seasonal flow is ready to run again. Toggle it on and the trigger starts listening immediately.A New Stage Begins
Your launch moves from Pre-Release to Release. Toggle on the Release-stage flows and consider toggling off Pre-Release flows that are no longer relevant.Impact on Other Flows
Toggling a flow on or off only affects that specific flow. Other flows are completely unaffected, even if they share the same trigger type. This means:- Turning off one presave flow does NOT affect another presave flow
- Turning off all flows in one launch does NOT affect flows in other launches
- The toggle is flow-specific, not trigger-specific or launch-specific
Go-to-Flow Interactions
If Flow A has a Go-to-Flow action that redirects fans to Flow B:- Flow B is active: Fans redirect successfully and enter Flow B
- Flow B is inactive: The Go-to-Flow action will still attempt to redirect. Whether the fan enters depends on Flow B’s enrollment settings. In most cases, the redirect succeeds because Go-to-Flow bypasses the trigger requirement — it is a direct enrollment.
Tip: If you are deactivating a flow that other flows redirect to, check whether any active flows use Go-to-Flow pointing at it. You may need to update those references.
Quick Automations Toggle
Quick Automations (standalone flows not tied to a launch) work the same way. They have their own is_active toggle in the Automations tab on the Launches page. Toggle behavior is identical — on means active, off means no new enrollments but existing fans continue.Best Practices
Before Toggling ON
- Check Active Triggers Overview: Prevent conflicts by verifying no other flow uses the same trigger
- Send test messages: Email, SMS, and DM content should be verified before fans see it
- Review Flow Settings: Timezone, time windows, and enrollment rules are configured correctly
- Start with one flow: If your launch has multiple flows, activate them one at a time and verify each is working before activating the next
After Toggling ON
- Monitor Execution Logs: Check within the first hour for any failed actions or unexpected behavior
- Check Enrollment: Verify fans are entering and progressing through the flow
- Watch for conflicts: If the Active Triggers Overview shows a new conflict, resolve it quickly
Before Toggling OFF
- Check Active count: How many fans are currently in the flow? They will continue to completion, so be aware of any time-sensitive actions remaining in their journey.
- Notify your team: If other people manage your Fanaura account, let them know you are deactivating a flow
- Document why: Add a note to the flow description explaining why it was deactivated and when/if it should be reactivated
After Toggling OFF
- Verify in Active Triggers Overview: The flow’s trigger should no longer appear in the active list
- Check for Go-to-Flow references: Make sure no active flows are trying to redirect fans to this deactivated flow
- Monitor existing enrollments: Fans in progress will continue — keep an eye on execution logs for a few days to ensure they finish smoothly