Fan lists are how you turn a large, undifferentiated fan database into precise, actionable groups of people. Instead of blasting every fan with the same message, lists let you send the right message to the right people at the right time. A list is simply a named group of fans. It can be as broad as “All Email Subscribers” or as narrow as “Platinum fans in Chicago who bought merch in the last 90 days.” The power is in the precision.Documentation Index
Fetch the complete documentation index at: https://help.fanaura.com/llms.txt
Use this file to discover all available pages before exploring further.
Accessing Fan Lists
Types of Lists
- Manual Lists
- Dynamic Lists
Manual lists have a fixed membership. Fans are added or removed by you (or by a flow action). The membership does not change unless you explicitly change it.Best for:
- One-time campaign groups (e.g., “VIP Guest List — Nashville 3/15”)
- Fans you personally hand-picked
- Groups built from heatmap selections
Creating a New List
Fill in the details
| Field | Description |
|---|---|
| Name | A clear, descriptive name (e.g., “LA Superfans” or “Merch Buyers 2026”) |
| Description | Optional notes about what this list is for and how you plan to use it |
| Type | Manual or Dynamic |
Configure filter rules (Dynamic only)
If you chose Dynamic, configure your filter rules to define list membership. See the filtering section below for all available criteria.
Dynamic Filtering Rules
When creating or editing a Dynamic list, you build filter rules that define membership. Think of each rule as a condition: “Include fans where [field] [operator] [value].”Available Filter Criteria
- By Location
- By Engagement
- By Source
- By Purchases
| Filter | Options |
|---|---|
| Country | Select from list |
| State / Region | Select from list |
| City | Type to search |
Combining Rules
Rules are combined with AND or OR logic:- AND (all must match): Fan must meet every rule to be included. Example: VIP Tier is Gold AND Location is Nashville AND Has Purchased Merch is Yes.
- OR (any can match): Fan only needs to meet one rule. Example: Source is Pre-Save OR Source is RSVP.
Notification Lists
Fanaura automatically creates five special lists for every artist. These are used for fan preference management — letting fans choose what kind of updates they want to receive.| List Name | Purpose |
|---|---|
| New Music | Fans who want to hear about new releases, singles, albums, and music videos. |
| Merch Drops | Fans who want to know about new merchandise, restocks, and limited editions. |
| Tours & Events | Fans who want tour date announcements, show reminders, and event info. |
| Exclusive Access | Fans who want early access, behind-the-scenes content, and insider updates. |
| SMS Alerts | Fans who want to receive text message updates (requires SMS opt-in). |
How Fans Join Notification Lists
Fans can select their notification preferences:- On smart link landing pages (checkbox options)
- In their fan portal (if enabled)
- During flow enrollment (preference collection step)
Using Notification Lists in Blasts
When sending a blast, you can target a notification list to ensure you are only reaching fans who explicitly asked for that type of content.Always use notification lists for your blasts. Fans who chose to hear about new music do not necessarily want to hear about merch, and vice versa. Respecting preferences builds trust and keeps engagement high.
Using Lists Throughout Fanaura
Lists are not just for organizing — they power targeting across the platform.- In Blasts
- In Flows
- In Conditions
When creating a blast, you select one or more lists as your audience. The blast is sent only to fans on those lists.
List Detail Page
Click any list name to open the detail page. Here is what you will find:Member Table
A paginated table of every fan on the list, with the same columns and functionality as the main Fan Directory (search, sort, filter, bulk actions).List Stats
Key metrics about the list:| Stat | Description |
|---|---|
| Total Members | Number of fans currently on the list |
| VIP Breakdown | Bar chart showing how many fans are at each tier |
| Average Engagement Score | The mean engagement score for fans on this list |
| Email Opt-In Rate | Percentage of list members who are opted in to email |
| SMS Opt-In Rate | Percentage of list members who are opted in to SMS |
| Growth | How many fans were added/removed in the last 30 days |
| Top Cities | The five cities with the most fans on this list |
List Activity
A feed of recent events for this list:- Fans added (and how — manually, via flow, or dynamic filter match)
- Fans removed
- Blasts sent to this list
- Flows triggered by this list
Managing Lists
- Adding Fans
- Removing Fans
- Editing & Deleting
From the list detail page:
- Click Add Fans.
- Search for fans by name, email, or phone.
- Select fans and click Add.
- Select one or more fans using the checkboxes.
- Click Add to List in the action bar.
- Choose the target list and confirm.
- Click a city on the heatmap.
- Click Save as List to create a new list, or add to an existing one.
Tips & Best Practices
Name lists clearly
Name lists clearly
Use descriptive names that tell you what the list is and when it was made. “Gold+ Fans — Tour Targeting” is much more useful than “List 3.”
Use Dynamic lists for evergreen segments
Use Dynamic lists for evergreen segments
Anything that should stay current (like “Active fans in the last 30 days”) should be a Dynamic list.
Use Manual lists for one-time campaigns
Use Manual lists for one-time campaigns
If you are hand-picking 200 fans for a VIP event, a Manual list is the right choice.
Layer lists in blasts
Layer lists in blasts
Target one list and exclude another. Example: “Merch Drop fans” MINUS “Already Purchased This Drop.”
Audit your lists quarterly
Audit your lists quarterly
As your fan base grows, old lists can become stale. Review them, update filter rules, and delete lists you no longer need.
Respect notification preferences
Respect notification preferences
If a fan signed up for “New Music” only, do not blast them about merch. Use notification lists to honor their choices.
What’s Next
Fan Directory
Browse and manage your full fan table.
Heatmaps
Create geographic lists from the map.
Blasts
Send messages to your lists.
Flow Builder
Automate actions based on list membership.