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Your Fanaura plan includes a monthly allowance for emails and SMS. This page explains how usage is tracked, what happens when you go over your limit, how much overages cost, and how to stay on top of your consumption.

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Monthly Allowances by Plan

These are your included allowances. Every email sent (blasts, flows, transactional) and every SMS sent (blasts, flows, 2-way conversations) counts toward your monthly usage.

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What Counts Toward Usage

Every outbound email sent from Fanaura counts:
  • Email blasts: Each recipient counts as one email. A blast to 2,000 fans = 2,000 emails.
  • Flow emails: Each email action executed in a flow counts. If 500 fans receive a welcome email through your flow, that is 500 emails.
  • Transactional emails: Presave confirmations, RSVP acknowledgments, and other system-generated emails count.

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Usage Tracking

You can monitor your usage at any time:
1

Open Settings

Go to Settings (gear icon) in the left sidebar.
2

Click Billing

Click the Billing tab.
3

View Usage

Your current month’s usage is displayed at the top with visual progress bars.

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What You See

Email Usage Bar
SMS Usage Bar

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Color Indicators

The usage bars change color as you approach your limit:

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Overage Pricing

Fanaura does not cut you off when you exceed your plan limits. Your messages continue to send, and overage charges are added to your next invoice.

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Overage Examples

  • Plan: Pro (10,000 emails/month)
  • Sent this month: 14,000 emails
  • Overage: 4,000 extra emails
  • Overage charge: 4 x 1=∗∗1 = **4.00**
  • Total bill: 497(plan)+497 (plan) + 4 (overage) = $501.00
  • Plan: Basic (100 SMS/month)
  • Sent this month: 600 SMS
  • Overage: 500 extra SMS
  • Overage charge: 0.5 x 10=∗∗10 = **5.00**
  • Total bill: 29(plan)+29 (plan) + 5 (overage) = $34.00
  • Plan: Pro (10,000 emails + 1,000 SMS)
  • Sent this month: 25,000 emails + 3,000 SMS
  • Email overage: 15,000 extra emails = 15 x 1=1 = 15
  • SMS overage: 2,000 extra texts = 2 x 10=10 = 20
  • Overage charge: $35.00
  • Total bill: 497+497 + 35 = $532.00

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Billing Cycle

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When Usage Resets

Your usage resets at the start of each billing cycle. Your billing cycle begins on the day you subscribed:
  • Subscribed on March 15 = billing cycle runs March 15 to April 14.
  • On April 15, your usage resets to zero and a new cycle begins.

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When Overages Are Charged

Overage charges are calculated at the end of each billing cycle and added to your next invoice. You will see them as a line item separate from your base subscription.

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When to Consider Upgrading

Overages are fine for occasional spikes. But if you consistently exceed your plan limits, upgrading is usually cheaper.

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Email Break-Even Points

The math on email overages alone rarely justifies upgrading to Pro, because the email overage rate ($1/1,000) is very affordable. The real reasons to upgrade to Pro are: unlimited assets and launches, unlimited AI, 3 team seats, 10x more SMS, and premium support.

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SMS Break-Even Points

SMS overages at $10/1,000 are more expensive per unit than email. If you are consistently sending 1,000+ texts on a Basic plan, the combination of SMS overages plus the value of Pro’s other features often makes upgrading worthwhile.

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Monitoring Best Practices

Check usage weekly. A quick glance at your usage bars each week helps you avoid surprises. It takes 10 seconds and tells you whether you are on track.

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Plan Around Big Campaigns

1

Check Remaining Allowance

Before a major launch, check your remaining email and SMS allowance in Settings > Billing.
2

Estimate Campaign Volume

Calculate how many messages your campaign will send based on your recipient count.
3

Decide Your Approach

If the campaign will push you significantly over your limit, either:
  • Upgrade to a higher plan (especially if you are close to the break-even point).
  • Accept the overage charge (if it is a one-time spike).

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Set Internal Alerts

While Fanaura shows usage visually, create a habit:
  • Beginning of month: Check starting usage (should be zero).
  • Mid-month: Check to see if you are pacing well.
  • Before campaigns: Check remaining allowance.
  • End of month: Review total usage to plan for next month.
Keep a simple record of your monthly usage:
If you see a steady upward trend, it might be time to upgrade proactively rather than reactively.

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Common Questions

Not currently. Overages are calculated and charged at the end of each billing cycle.
No hard cap. If you send significantly more messages than your plan includes, the overage charges reflect the actual volume. For extremely high-volume senders, upgrading to Complete or Enterprise is almost always more economical.
No. Your allowance resets to zero at the start of each billing cycle. Unused emails and SMS do not carry over.
Your current plan limits remain active until the end of the billing period. The downgrade takes effect on your next billing date.
Overage rates are flat (1/1,000emails,1/1,000 emails, 10/1,000 SMS) regardless of volume. For volume discounts, upgrade to a higher plan or contact sales about Enterprise pricing.

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What Happens Next

Head to Settings > Billing to check your current usage right now. Understanding your consumption patterns is the first step to making smart decisions about your plan.
If you are consistently hitting your limits, explore the Plan Features page to see what the next tier offers beyond just more messages.