Aura is powerful, but like any tool, you’ll get better results when you know how to use it well. This guide shares tips and best practices to help you get the most out of your AI assistant.Documentation Index
Fetch the complete documentation index at: https://help.fanaura.com/llms.txt
Use this file to discover all available pages before exploring further.
Be Specific
Good vs. Better
| Good | Better |
|---|---|
| ”Show me fans" | "Show me fans in Austin, Texas who pre-saved in the last 30 days" |
| "How’s my release doing?" | "How many presaves does ‘Midnight Drive’ have this week?" |
| "Show me tour stuff" | "Show me RSVP counts for my upcoming tour dates" |
| "What about email?" | "What was the open rate on my last email blast?” |
Include Names and Timeframes
- “How is ‘Midnight Drive’ performing?” (not “How is my song doing?”)
- “Show me fans who signed up this month” (not “Show me recent fans”)
- “Compare ‘Midnight Drive’ and ‘Sunrise’” (not “Compare my releases”)
Ask Follow-Up Questions
Example conversation flow:
Each follow-up builds on the previous context. You don’t need to repeat “Texas fans who presaved” every time — Aura keeps track.
Use Aura for Analytics
- “Compare my last two releases — which performed better and why?”
- “What are my top 5 cities and how fast are they growing?”
- “Which email subject line style gets the best open rates?”
- “Give me a summary of everything that happened this week”
Aura will synthesize data from multiple sources and give you a narrative answer, not just a number.
Tour Routing: Just Paste It
All of these work:- Spreadsheet
- Agent Email
- Minimal
Fan Segmentation
- “Show me Diamond tier fans in California who presaved and bought merch”
- “Find fans who RSVPed for my Austin show but haven’t bought a ticket yet”
- “Who are my top 10 most engaged fans this quarter?”
- “Show me fans who opened my last 3 email blasts”
These queries run against your real data in real time. The results are always current.
Voice Mode
When to Use It
The microphone button in the chat input lets you speak your question instead of typing. This is great for:- Quick questions while you’re doing something else (“How many presaves today?”)
- Hands-free use in the studio
- When you’re on mobile and typing is awkward
- Long questions that are faster to speak than type
Tips for Voice
Thinking Display
When Aura processes a complex question, you’ll see a “Thinking…” indicator. You can expand this to see Aura’s step-by-step reasoning:- Which tools it’s calling
- What database queries it’s running
- How it’s interpreting your question
- What data it found
- When to Check Thinking
- When to Skip It
- Debugging unexpected answers — if Aura’s answer seems off, check the thinking to see what query it ran
- Learning what’s possible — seeing the tools Aura uses teaches you what kinds of questions you can ask
- Verifying data sources — confirm Aura is pulling from the right tables and using the right filters
What Aura Can’t Do
Knowing Aura’s limitations helps set the right expectations.
External Services
External Services
Aura can only access data within your Fanaura account. It cannot:
- Log in to your Spotify for Artists dashboard
- Access your DistroKid or TuneCore account
- Check your Shopify admin (it has your synced merch data, but not live Shopify data)
- Browse the internet or access external websites
- Read your email or social media DMs (outside of Fanaura’s integrations)
Sending Messages
Sending Messages
Aura cannot send messages to fans on your behalf directly from the chat. To send messages:
- Use Blasts for one-time broadcasts
- Use Flows for automated sequences
- Aura can help you plan and analyze campaigns, but the actual sending happens through the Blasts and Flow Builder tools
Billing and Account Management
Billing and Account Management
Aura cannot:
- Change your subscription plan
- Update payment methods
- Modify billing details
- Issue refunds
Irreversible Actions
Irreversible Actions
Aura will always ask for confirmation before taking actions that modify your data (creating releases, building tours, updating profiles). It won’t make changes without your explicit approval.
Training Feedback
- Thumbs up — the answer was helpful, accurate, and useful
- Thumbs down — the answer was wrong, unhelpful, or confusing
Quick Reference: Power Phrases
| What You Say | What Aura Does |
|---|---|
| ”Create a new release” | Launches Music Ingestion Wizard |
| ”Build a tour from this routing” | Launches AI Tour Builder |
| ”Compare my last two releases” | Runs comparative analytics |
| ”Show me fans in [city]“ | Queries fan database with location filter |
| ”How many presaves does [title] have?” | Pulls real-time presave metrics |
| ”Give me a summary” | Generates a comprehensive account overview |
| ”Look up ISRC [code]“ | Searches Spotify, Apple Music, YouTube |
| ”What are my top cities?” | Runs geographic fan analysis |
| ”Update my bio” | Enters profile editing mode |
| ”Add [fan] to [list]“ | Modifies fan list membership |
Making It a Habit
- Weekly Check-In (5 min)
- Pre-Campaign Planning
- Post-Campaign Analysis
- Tour Planning
Ask Aura:
- “Give me a summary of this week”
- “How’s my latest release performing?”
- “Any notable fan activity?”
The more you use Aura, the more valuable it becomes — because it’s learning your patterns and you’re learning its capabilities.

