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Documentation Index

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Fanaura is the Fan Intelligence Platform built for the modern music industry. It is the first system that connects everything — your presaves, merch orders, tour RSVPs, fan data, and marketing channels — into one central neural network that works for you around the clock. If you have ever wished you could see exactly who your fans are, where they live, what they care about, and then reach all of them with one click, you are in the right place.
New to Fanaura? Jump straight to the Quick Start section below to get up and running in minutes.

What Fanaura Does

Collect Fan Data From Every Touchpoint

Every time a fan interacts with your music, Fanaura captures it. Presaves, merch purchases, RSVP sign-ups, email opt-ins, SMS subscriptions, Instagram DM conversations — all of it flows into your unified fan database automatically.
  • Presave campaigns collect fan emails, phone numbers, Spotify accounts, and location data the moment they save your upcoming release.
  • Merch drops capture purchase behavior, size preferences, and spending patterns through your connected Shopify store.
  • Tour RSVPs let fans raise their hand for upcoming shows, giving you a geographic heatmap of demand before you book a single venue.
  • Smart links provide branded landing pages that work across every platform and capture data from every click.

Centralize Everything Into One Database

No more spreadsheets. No more exporting CSVs from five different platforms. Fanaura merges every fan interaction into a single, searchable, filterable database. Every fan gets a rich profile showing their full history with your music.

Automate Multi-Channel Marketing

Build automated flows that trigger across email, SMS, Instagram DM, and more. Set up a presave campaign and let Fanaura automatically send a thank-you email, a release-day SMS blast, and an Instagram DM reminder — all without lifting a finger.
  • Flow Builder — a visual drag-and-drop canvas for creating multi-step automation sequences with conditions, delays, and branching logic.
  • Blasts — send one-time messages to your entire fan base or targeted segments through email, SMS, or Instagram.
  • Smart triggers — fire automations based on fan actions like presaving, purchasing merch, or entering a specific geographic area.

AI-Powered Insights with FanauraAI

Ask questions in plain English and get real answers based on your actual data. FanauraAI knows your fans, your releases, your tour dates, and your engagement patterns.
“Which fans from my last presave campaign haven’t engaged in 30 days?” FanauraAI: “Found 847 fans. Would you like me to create a re-engagement campaign for them?”

Geographic Heatmaps and Analytics

See where your fans are concentrated on a real map. Use this data to plan tour routes, target ads, and understand which markets are growing fastest. Filter by time range — last 24 hours, 7 days, 30 days, 90 days, 1 year, or all time.

VIP Rewards System

Reward your most loyal fans with a built-in points and perks system. Fans earn points for presaves, merch purchases, RSVPs, and engagement. You define the rewards — early access, exclusive merch, meet-and-greets, or anything else your fans will love.

Who Is Fanaura For?

Fanaura is built for anyone working in the business of music:
RoleHow Fanaura Helps
Independent ArtistsOwn your fan data, automate your marketing, and grow without a label’s resources.
ManagersSee the full picture across all your artists from one dashboard. Make data-driven decisions about releases, tours, and spending.
Record LabelsCoordinate releases across your roster. Centralize fan intelligence and measure campaign performance in real time.
Booking AgentsUse geographic heatmaps to route tours where demand is highest. Access RSVP data to prove market strength to promoters.
Marketing TeamsBuild sophisticated multi-channel campaigns with the Flow Builder. A/B test messaging and track engagement across email, SMS, and Instagram DM.
Attorneys & Business ManagersView-only access to fan data and campaign metrics. Stay informed without accidentally changing anything.
Fanaura supports role-based permissions so every team member sees exactly what they need. Learn more in Inviting Your Team.

Quick Start

Get from zero to collecting fan data in just a few steps:
1

Create Your Account

Sign up at fanaura.com/signup with your email and password. Verify your email with a 6-digit code. Takes under two minutes.
2

Complete Onboarding

Connect your Spotify artist profile, verify your identity via Instagram DM, and take a quick tour of the platform.
3

Launch Your First Presave Campaign

Add a music release as an asset, create a launch, and share your auto-generated smart link. Fans start flowing in immediately.
4

Watch Your Fan Database Grow

Every presave, merch purchase, and RSVP automatically populates your unified fan database with rich profiles and real-time analytics.

Getting Started

Create Your Account

Sign up and verify your email in under two minutes.

Onboarding

Connect Spotify, verify your identity, and set up your profile.

First Presave Campaign

Go from zero to collecting fan data in five minutes.

Navigation Guide

Learn your way around the dashboard.

Invite Your Team

Add your manager, label, or marketing team.

Free Trial

What you get during your 30-day trial and what happens after.

Core Features

Dashboard

Your real-time command center with stats, charts, and live activity.

Active Launches

Track every campaign in progress with milestone markers and progress bars.

Assets

Manage your music releases, merch, tours, and extras.

Launches

Create and manage marketing campaigns wrapped around your assets.

Fans

Your unified fan database with profiles, conversations, and analytics.

Flow Builder

Visual drag-and-drop automation builder with conditions, delays, and branching.

Messages (Blasts)

Send email, SMS, and Instagram DM campaigns to your fan base.

FanauraAI

Your AI-powered fan intelligence assistant for insights and actions.

Integrations

Connect Spotify, Shopify, Instagram, Fanaura SMS, and more.

The Big Idea

Most artist tools live in silos. Your email tool does not talk to your SMS tool. Your presave platform does not know about your merch store. Your Instagram DMs are completely disconnected from everything. Fanaura connects all of it. When a fan presaves your song, that data powers your SMS campaign. When they buy merch, that triggers a thank-you flow. When they RSVP for a show, that data lights up your geographic heatmap. Every piece of data flows through the entire system. One central neural network. All your data, working together.
Welcome to Fanaura. Let’s build something incredible.
Need help at any time? Click the help icon (?) in the header of any page for context-specific guidance, or visit FanauraAI to ask questions in plain English.