How to Get Here
- Click Settings (gear icon) in the left sidebar.
- Click the Notifications tab.
Notification Categories
Fanaura groups notifications into categories so you can turn them on or off based on what matters to you. Here is every category and what it covers:Fan Signups
Get notified when a new fan joins your database. This happens when someone:- Enters their information on one of your smart links
- Presaves your music
- RSVPs to a tour date
- Signs up through any of your data collection points
Tip: If you are running a major campaign and expect thousands of signups, you might want to temporarily turn this off to avoid inbox overload. Turn it back on after the initial rush.
Milestone Alerts
Celebrations when you hit fan count milestones:- 100 fans
- 500 fans
- 1,000 fans
- 5,000 fans
- 10,000 fans
- 25,000 fans
- 50,000 fans
- 100,000 fans
Order Notifications
Triggered when a fan purchases merch through your Shopify integration:- Product name and variant (e.g., “Black Tour Hoodie - Size L”)
- Order total
- Fan who made the purchase
RSVP Alerts
Notified when a fan RSVPs to one of your tour dates:- Which show they RSVPed for
- Their name and location
- Running RSVP count for that date
Flow Completions
Updates on your automated flows:- When a flow finishes processing a batch of fans
- Completion summaries (how many fans were processed, actions taken)
- Error reports if something went wrong
Campaign Alerts
Status updates on your email and SMS campaigns:- Campaign sent successfully
- Campaign completed (all batches processed)
- Delivery reports (bounce rates, open rates as they come in)
Team Activity
Notifications about what your team members are doing:- New team member accepted their invitation
- Team member changed a setting
- Team member created or modified an asset
- Team member sent a campaign
Notification Channels
For each category, you can choose how you want to be notified:Email Notifications
- Sent to your admin contact email (configured in Profile settings).
- Arrive in your inbox like any other email.
- Include all relevant details so you can stay informed without logging into Fanaura.
In-App Notifications
- Appear as a badge on the bell icon in the top-right corner of your Fanaura dashboard.
- Click the bell to see a dropdown of recent notifications.
- Mark individual notifications as read or mark all as read.
How to Configure Your Notifications
- On the Notifications page, you will see a list of all categories.
- Each category has toggle switches for each channel (Email, In-App).
- Click a toggle to turn it on (blue/active) or off (grey/inactive).
- Changes save automatically — no save button needed.
Example Setup for a Solo Artist
| Category | In-App | |
|---|---|---|
| Fan Signups | Off | On |
| Milestone Alerts | On | On |
| Order Notifications | On | On |
| RSVP Alerts | On | On |
| Flow Completions | Off | On |
| Campaign Alerts | On | On |
| Team Activity | Off | Off |
Example Setup for a Manager Overseeing Multiple Campaigns
| Category | In-App | |
|---|---|---|
| Fan Signups | Off | Off |
| Milestone Alerts | On | On |
| Order Notifications | Off | On |
| RSVP Alerts | Off | On |
| Flow Completions | On | On |
| Campaign Alerts | On | On |
| Team Activity | On | On |
Preview Notifications
Want to see what a notification email looks like before committing?- Click the Preview button next to any email notification toggle.
- A modal shows you a sample of the notification email.
- Review the format, content, and branding.
- Close the preview.
Per-Category Toggles
Every category is independent. Turning off Fan Signups has no effect on Order Notifications. You have full granular control:- Turn everything on if you want total visibility.
- Turn everything off if you prefer to check the dashboard manually.
- Mix and match based on your workflow and what keeps you productive without distraction.
Best Practices
- Start with more, then refine: When you first set up Fanaura, turn on most notifications. After a week, you will know which ones are useful and which ones are noise. Turn off the noise.
- Use in-app for high-volume events: Fan signups during a big campaign can generate hundreds of notifications. Keep those in-app so they do not flood your email.
- Use email for critical events: Campaign completions, flow errors, and milestone alerts deserve to land in your inbox where you will definitely see them.
- Review weekly: Your notification needs change as your career evolves. What mattered when you had 500 fans might be noise when you have 50,000.
- Coordinate with your team: If your manager has Campaign Alerts on, you might not need them too. Avoid duplicate awareness and coordinate who monitors what.

