# Fanaura Documentation ## Docs - [What You Can Ask Aura](https://help.fanaura.com/ai/asking-questions.md): A comprehensive guide to the types of questions and actions you can perform with Fanaura AI, including fan queries, music analytics, tour management, campaign insights, and more. - [Fanaura AI (Aura) Overview](https://help.fanaura.com/ai/index.md): Meet Aura, your AI assistant that knows everything about your music, fans, tours, merch, and campaigns. - [AI Music Ingestion](https://help.fanaura.com/ai/music-ingestion.md): Create music releases through Aura's interactive card-based wizard. Auto-fill metadata from ISRC codes, set presave dates, and publish with one click. - [AI Tips & Best Practices](https://help.fanaura.com/ai/tips.md): Get the most out of Fanaura AI with tips on asking better questions, using voice mode, understanding thinking displays, and knowing Aura's limitations. - [AI Tour Builder](https://help.fanaura.com/ai/tour-builder.md): Paste your entire tour routing into Aura and watch it build your complete tour in seconds. Supports any format -- Excel, CSV, freeform text, and more. - [Extras Overview](https://help.fanaura.com/assets/extras/index.md): Everything about Extras in Fanaura — music videos, lyric videos, livestreams, giveaways, meetups, VIP experiences, Q&A sessions, and custom content types. - [Assets Overview](https://help.fanaura.com/assets/index.md): Everything you create and promote lives in Assets — music releases, tours, merchandise, and extras. Learn how to organize, manage, and showcase your content. - [Connecting Shopify](https://help.fanaura.com/assets/merch/connecting-shopify.md): How to connect your Shopify store to Fanaura — the OAuth flow, product syncing, the Fanaura sales channel, and troubleshooting common connection issues. - [Managing Products](https://help.fanaura.com/assets/merch/managing-products.md): How to manage your synced Shopify products in Fanaura — visibility toggles, product details, inventory tracking, reordering, and smart link integration. - [Adding a music asset — building a pre-save campaign](https://help.fanaura.com/assets/music/adding-a-release.md): Ingest a music asset in Fanaura to launch a pre-save campaign, capture fan data, and promote your track. Fanaura does not distribute music to streaming services. - [Music Analytics](https://help.fanaura.com/assets/music/analytics.md): Deep dive into your music release analytics — presave funnels, platform breakdowns, location data, stream click tracking, trend charts, and CSV exports. - [ISRC and UPC Explained](https://help.fanaura.com/assets/music/isrc-and-upc.md): What ISRC and UPC codes are, where to find them, why they matter for your Fanaura pre-save campaigns, and how they power automatic streaming link fetching. - [Managing Releases](https://help.fanaura.com/assets/music/managing-releases.md): How to edit, update, and manage your music releases after creation — artwork, dates, platform links, visibility, reordering, and archiving. - [Pre-Save Campaigns](https://help.fanaura.com/assets/music/presave-campaigns.md): How pre-save campaigns work in Fanaura from start to finish — setup, the fan experience, OAuth flows, data collection, release day automation, and analytics. - [Streaming Links](https://help.fanaura.com/assets/music/streaming-links.md): How Fanaura automatically finds and populates streaming links on release day using your ISRC code — plus manual override options and link click tracking. - [Adding Events](https://help.fanaura.com/assets/tours/adding-events.md): How to add tour events in Fanaura — venue search with Google Places, event dates and times, ticket information, pre-sale configuration, and auto-populated location data. - [Creating a Tour](https://help.fanaura.com/assets/tours/creating-a-tour.md): How to create a new tour in Fanaura — tour name, poster, dates, pre-sale configuration, on-sale settings, visibility, and support artists. - [Embed Widget](https://help.fanaura.com/assets/tours/embed-widget.md): Generate embeddable tour date widgets for your website — choose from four style presets, customize colors, preview live, and copy the embed code to your clipboard. - [RSVPs and Ticket Comps](https://help.fanaura.com/assets/tours/rsvps-and-comps.md): How fan RSVPs and complimentary ticket comps work in Fanaura — tracking RSVPs, creating comp offers, generating unique codes, will-call lists, and 24-hour reminders. - [Support Artists](https://help.fanaura.com/assets/tours/support-artists.md): How to add opening acts and support artists to your tour in Fanaura — Spotify search integration, AI-generated bios, and support artist cards on your tour page. - [Blast Analytics](https://help.fanaura.com/blasts/analytics.md): Understanding your email and SMS blast performance metrics, per-recipient tracking, campaign history, and how to compare campaigns. - [Sending an Email Blast](https://help.fanaura.com/blasts/email.md): Step-by-step guide to creating and sending beautiful email blasts to your fans, including audience selection, email design, scheduling, and template management. - [Blasts Overview](https://help.fanaura.com/blasts/index.md): Send one-time broadcast messages to your fans via email or SMS. Learn about the Blasts page, campaign types, and when to use blasts vs automated flows. - [Sending an SMS Blast](https://help.fanaura.com/blasts/sms.md): Step-by-step guide to sending SMS text message blasts to opted-in fans, including audience targeting, message composition, throughput details, and compliance. - [Active Launches](https://help.fanaura.com/dashboard/active-launches.md): Track your live campaigns from the dashboard widget and the full launches page. Understand progress bars, stage badges, milestone markers, and fan counts. - [Dashboard Overview](https://help.fanaura.com/dashboard/index.md): Your real-time command center. Understand stat cards, date range filters, fan growth charts, recent activity, and active launches. - [Custom Fields](https://help.fanaura.com/fans/custom-fields.md): Collect the data that matters most to you. Custom fields let you add your own data points to fan profiles — t-shirt sizes, birthdays, favorite songs, and anything else you need. - [Fan Directory](https://help.fanaura.com/fans/directory.md): The Fan Directory is your searchable, sortable master list of every fan in your database. Learn how to search, filter, sort, and take action on your fans. - [Fan Heatmaps](https://help.fanaura.com/fans/heatmaps.md): Visualize where your fans are located on an interactive map. Use fan density data to plan tours, target campaigns by geography, and identify underserved markets. - [Adding & Importing Fans](https://help.fanaura.com/fans/importing.md): Learn every way to add fans to your Fanaura database — manual entry, CSV import, Shopify sync, smart link collection, and more. - [Fan Management Overview](https://help.fanaura.com/fans/index.md): Your fan database is the heart of Fanaura. Learn how every interaction gets tracked and how to use your unified fan view to grow your audience. - [Fan Lists & Segments](https://help.fanaura.com/fans/lists.md): Organize your fans into targeted lists for blasts, flows, and precision marketing. Learn how to create, manage, and use fan lists effectively. - [SMS & Email Opt-In](https://help.fanaura.com/fans/opt-in.md): Consent is not just a legal requirement — it is good practice. Learn how Fanaura handles SMS and email opt-in, opt-out, and compliance so you can market with confidence. - [Fan Profiles](https://help.fanaura.com/fans/profiles.md): Every fan gets a detailed profile page in Fanaura. Learn how to read activity timelines, view conversations, track VIP progress, and manage individual fan data. - [VIP Tiers & Engagement](https://help.fanaura.com/fans/vip-tiers.md): Fanaura's VIP tier system lets you identify, reward, and engage your most dedicated fans. Learn how engagement scores, tokens, and tiers work together. - [Actions](https://help.fanaura.com/flow-builder/actions.md): A complete guide to every action type in the Fanaura Flow Builder — from sending emails and SMS to AI-powered multi-channel messaging. - [Conditions (Branching Logic)](https://help.fanaura.com/flow-builder/conditions.md): Learn how to use conditions to create Yes/No branches in your flows, enabling personalized fan experiences based on behavior and attributes. - [Creating a Flow](https://help.fanaura.com/flow-builder/creating-a-flow.md): Step-by-step guide to creating your first automation flow in the Fanaura Flow Builder. - [Delays](https://help.fanaura.com/flow-builder/delays.md): Learn how to use time delays, fan-action delays, and date-based delays to control the timing and pacing of your automation flows. - [Enrollment History](https://help.fanaura.com/flow-builder/enrollment.md): Track every fan who enters your flows — see who is active, who has completed, and where each fan is in their journey. - [Execution Logs](https://help.fanaura.com/flow-builder/execution-logs.md): Debug your automation flows with detailed logs of every action executed for every fan, including success/failure status and error messages. - [Flow Builder Overview](https://help.fanaura.com/flow-builder/index.md): Learn how the visual Flow Builder works — the drag-and-drop automation canvas that powers every fan engagement workflow in Fanaura. - [Merge Tags](https://help.fanaura.com/flow-builder/merge-tags.md): A complete reference of all 80+ merge tags available in Fanaura for personalizing emails, SMS, and Instagram DMs with dynamic fan and artist data. - [Send Email Action](https://help.fanaura.com/flow-builder/send-email.md): Everything you need to know about composing, designing, and sending emails from the Fanaura Flow Builder. - [Send Instagram DM Action](https://help.fanaura.com/flow-builder/send-instagram-dm.md): Learn how to send Instagram direct messages from your automation flows, including the 24-hour messaging window and comment-to-DM workflows. - [Send SMS Action](https://help.fanaura.com/flow-builder/send-sms.md): Everything you need to know about sending text messages to fans from the Fanaura Flow Builder, including compliance, throughput, and best practices. - [Flow Settings](https://help.fanaura.com/flow-builder/settings.md): Configure enrollment rules, timezone settings, time windows, and communication defaults for your automation flows. - [Toggling Flows On and Off](https://help.fanaura.com/flow-builder/toggling.md): Learn how to activate and deactivate your automation flows, what happens to enrolled fans, and best practices for managing flow states. - [Triggers](https://help.fanaura.com/flow-builder/triggers.md): A complete reference of all 25+ trigger types available in the Fanaura Flow Builder, from presave events to Instagram DM keywords. - [Creating Your Account](https://help.fanaura.com/getting-started/creating-your-account.md): Sign up for Fanaura with your email and password, choose your role, and verify your email to get started. - [Your First Presave Campaign](https://help.fanaura.com/getting-started/first-presave-campaign.md): A quick-start tutorial to add your first music asset, launch a presave campaign, share the smart link, and start collecting fan data. - [Free Trial](https://help.fanaura.com/getting-started/free-trial.md): Everything you need to know about Fanaura's 30-day free trial, what you get, what happens when it ends, and how to subscribe. - [Inviting Your Team](https://help.fanaura.com/getting-started/inviting-your-team.md): Add managers, label reps, marketing teams, attorneys, and other collaborators to your Fanaura account with role-based permissions. - [Navigation Guide](https://help.fanaura.com/getting-started/navigation.md): Learn your way around Fanaura's dashboard, sidebar navigation, header, mobile layout, and quick actions. - [Onboarding](https://help.fanaura.com/getting-started/onboarding.md): Step-by-step guide from signup through Spotify and Instagram verification to your Fanaura dashboard, with screenshots for each step. - [Apple Music Integration](https://help.fanaura.com/integrations/apple-music.md): Enable Apple Music presaves so fans can save your upcoming releases to their Apple Music library on release day. - [Integrations Overview](https://help.fanaura.com/integrations/index.md): Connect Fanaura with third-party services to unlock SMS, Instagram DMs, Shopify merch, Spotify presaves, and more. - [Instagram Integration](https://help.fanaura.com/integrations/instagram.md): Connect your Instagram Professional account to Fanaura for automated DMs, comment-to-DM triggers, story responses, and keyword-based flow automation. - [MasterTour Integration](https://help.fanaura.com/integrations/mastertour.md): Connect your MasterTour account to sync tour dates, venue data, and booking information into Fanaura (coming soon). - [Shopify Integration](https://help.fanaura.com/integrations/shopify.md): Connect your Shopify store to Fanaura to sync merch products, track fan purchases, and create data-collecting smart links for your merchandise. - [SMS Integration](https://help.fanaura.com/integrations/sms-telnyx.md): Provision a dedicated phone number for 2-way SMS conversations, campaign blasts, and automated fan messaging. - [Spotify Integration](https://help.fanaura.com/integrations/spotify.md): Fanaura uses the Spotify Search API for artist onboarding and metadata lookup. Pre-saves use Fanaura's native notification system — no Spotify OAuth required. - [Streaming Platforms](https://help.fanaura.com/integrations/streaming-platforms.md): All 9+ streaming platforms supported for presaves and smart links, including how platform detection works and how to manage streaming links for your releases. - [Welcome to Fanaura](https://help.fanaura.com/introduction.md): The Fan Intelligence Platform for Music Artists. Collect fan data, automate marketing, and grow your audience with AI-powered insights. - [Active Triggers Overview](https://help.fanaura.com/launches/active-triggers.md): Get a bird's-eye view of every active trigger across all your launches and manage them from one central dashboard. - [Multi-Asset Campaigns](https://help.fanaura.com/launches/campaigns.md): Learn how to bundle multiple assets — music, tours, and merch — into a single coordinated launch campaign. - [Creating a Launch](https://help.fanaura.com/launches/creating-a-launch.md): Step-by-step guide to creating a new launch for your music release, tour, or merch drop in Fanaura. - [Cycle Stages](https://help.fanaura.com/launches/cycle-stages.md): Understand the three cycle stages for every launch type — Pre-Release, Release, and Post-Release — and how they shape your marketing automation. - [Launches Overview](https://help.fanaura.com/launches/index.md): Learn how Launches organize your marketing campaigns around music releases, tours, and merch drops — all in one place. - [Launch Progress & Timeline](https://help.fanaura.com/launches/progress.md): Understand how Fanaura tracks your launch progress, calculates completion percentage, and displays milestone markers. - [Trigger Conflicts](https://help.fanaura.com/launches/trigger-conflicts.md): Learn what trigger conflicts are, how to spot them, and how to resolve them so fans never receive duplicate messages. - [Plan Features Breakdown](https://help.fanaura.com/pricing/features.md): A detailed breakdown of every feature included in Fanaura's Basic, Pro, Complete, and Enterprise plans. - [Pricing Overview](https://help.fanaura.com/pricing/index.md): Understand Fanaura's pricing plans, free trial, team seat costs, and which plan is right for your music career. - [Usage & Overages](https://help.fanaura.com/pricing/usage.md): Understand how Fanaura tracks your monthly email and SMS usage, what happens when you exceed your plan limits, and how to monitor your consumption. - [Glossary](https://help.fanaura.com/reference/glossary.md): A comprehensive glossary of every term, concept, and abbreviation used across the Fanaura platform. - [Supported Platforms](https://help.fanaura.com/reference/platforms.md): A complete list of every third-party platform, service, and technology that Fanaura integrates with or supports. - [Data & Privacy](https://help.fanaura.com/reference/privacy.md): How Fanaura handles fan data, ensures GDPR and CCPA compliance, manages consent, and protects sensitive information. - [Keyboard Shortcuts](https://help.fanaura.com/reference/shortcuts.md): Keyboard shortcuts available in the Fanaura interface for faster navigation and common actions. - [Contact & Support](https://help.fanaura.com/reference/support.md): How to get help with Fanaura, from AI-powered in-app assistance to premium support, feature requests, and bug reports. - [Troubleshooting](https://help.fanaura.com/reference/troubleshooting.md): Solutions for the most common issues you might encounter while using Fanaura, from fans not appearing to flows not triggering. - [Billing & Subscription](https://help.fanaura.com/settings/billing.md): Manage your Fanaura subscription plan, track email and SMS usage, handle payments, and understand overage pricing. - [Communication Defaults](https://help.fanaura.com/settings/communication.md): Configure your default sender name, email address, and SMS number used across blasts, flows, and all outbound fan communications. - [Fan Rewards Configuration](https://help.fanaura.com/settings/fan-rewards.md): Set up your VIP loyalty system with customizable token values, tier thresholds, reward presets, and fan perks that keep your audience engaged. - [Settings Overview](https://help.fanaura.com/settings/index.md): Navigate the Settings area to customize your Fanaura account, manage your team, configure integrations, and control how your artist workspace operates. - [Activity Logs](https://help.fanaura.com/settings/logs.md): Review a complete audit trail of every action taken in your Fanaura account, from fan signups to campaign sends to team member activity. - [Notification Settings](https://help.fanaura.com/settings/notifications.md): Control which alerts you receive from Fanaura, choose your notification channels, and customize how you stay informed about fan activity and campaigns. - [Profile Settings](https://help.fanaura.com/settings/profile.md): Configure your artist identity, public display name, URL slug, bio, timezone, and default sender information in Fanaura. - [Security Settings](https://help.fanaura.com/settings/security.md): Manage your password, monitor active sessions, review login history, and keep your Fanaura account secure. - [Team Management](https://help.fanaura.com/settings/team.md): Invite team members, assign roles with granular permissions, and manage access to your Fanaura artist workspace. - [Artist Hub Pages](https://help.fanaura.com/smart-links/artist-hub.md): Your public artist landing page on Fanaura -- one link for everything. Music, merch, tours, extras, and fan authentication all in one beautiful, customizable page. - [Smart Links Overview](https://help.fanaura.com/smart-links/index.md): Learn about Fanaura's smart links -- beautiful, data-collecting landing pages for your music, merch, tours, and more. Every fan interaction captures valuable data. - [Pre-Save Pages](https://help.fanaura.com/smart-links/presave.md): How Fanaura's presave smart links work -- what fans see, how Spotify OAuth works, data collection, and the fan experience from click to confirmation. - [Sharing & Embedding](https://help.fanaura.com/smart-links/sharing.md): How to share your smart links, generate social media previews, embed tour date widgets, create QR codes, and use UTM tracking for campaign attribution. - [Stream Pages](https://help.fanaura.com/smart-links/stream.md): How Fanaura's streaming link pages work -- automatic conversion from presave, platform routing, click tracking, SEO optimization, and the fan experience. ## OpenAPI Specs - [openapi](https://help.fanaura.com/api-reference/openapi.json) ## Optional - [App](https://app.fanaura.com) - [Website](https://fanaura.com)