Once your Shopify store is connected, your products appear automatically in Assets > Merch. This guide covers everything you can do with your synced products in Fanaura — from controlling which products fans see to tracking clicks and managing your catalog.Documentation Index
Fetch the complete documentation index at: https://help.fanaura.com/llms.txt
Use this file to discover all available pages before exploring further.
Viewing Your Products
Product Display
Each product in your list shows:- Featured image — The main product photo from Shopify.
- Product title — The name of the product as it appears in Shopify.
- Price — The product price. For products with multiple variants at different prices, a price range is shown (e.g., “45”).
- Compare-at price — If the product is on sale, the original price is shown crossed out next to the sale price.
- Inventory status — A quick indicator of stock levels.
- Visibility toggle — Controls whether the product appears on your smart link page.
Grid View vs. List View
- List View
- Grid View
Each product is a compact row with the image, title, price, and visibility toggle. Best for scanning a large catalog quickly. Includes the drag handle for reordering.
Product Details
Click on any product to view its full details:Title and Description
The product title and description are pulled from Shopify. These are read-only in Fanaura — all product content is managed in Shopify.If you want to change a title or description, edit it in your Shopify admin and re-sync.
Images
All product images from Shopify are available, including:- The featured image (the main product photo)
- Gallery images (additional angles, lifestyle shots, etc.)
Variants
Products with multiple variants (size, color, style) show all available options:- Variant name (e.g., “Small / Black”, “Large / White”)
- Variant price (individual variant pricing)
- Inventory quantity (stock level per variant)
Price Information
- Price — The current selling price.
- Price range — If variants have different prices, the min and max are shown.
- Compare-at price — The original price before a discount. When set, fans see both prices with the original crossed out, making the sale obvious.
Inventory Tracking
Fanaura syncs inventory levels from Shopify so you can monitor stock at a glance:Total Inventory
The sum of all variant inventory quantities. If a product has three sizes with 10, 15, and 8 units respectively, the total inventory shows 33.Low Stock Indicators
When inventory drops below a threshold, Fanaura highlights the product with a low-stock warning. This helps you catch items that are about to sell out before they actually do.Out of Stock
Products with zero inventory across all variants are flagged as out of stock. You may want to hide these from your smart link page using the visibility toggle.Visibility Toggle
The visibility toggle is one of the most important controls for your merch catalog. It determines whether a product appears on your public smart link page.How to Toggle
Each product has a green/gray toggle switch on the right side of its row:| State | Meaning |
|---|---|
| Green (on) | The product is visible on your smart link page. Fans can see and click through to buy it. |
| Gray (off) | The product is hidden from your smart link page. It still exists in your Fanaura dashboard but fans cannot see it. |
When to Hide Products
- Seasonal items: Hide winter merch during summer, holiday items after the season.
- Out of stock: Hide products that have sold out to avoid fan frustration.
- Upcoming launches: Keep new products hidden until you are ready to promote them.
- Low-priority items: If you have a large catalog, show only your best sellers or newest items to keep the page focused.
- Discontinued items: Hide items you no longer sell but that are still in your Shopify catalog.
All synced products default to visible when first imported. This means they appear on your smart link page immediately after syncing. If you want to curate what fans see, go through your product list and hide items you do not want shown.
Drag-to-Reorder
Control the order products appear on your smart link page:Smart Link Integration
Your merch products appear on your artist smart link page alongside your music, tours, and extras. When a fan visits your page:The Fan Experience
The merch section on your smart link page is designed to feel like a mini storefront:- Products display in an attractive grid or list (depending on the smart link page design).
- Each product shows its featured image, title, and price.
- Clicking a product opens the Shopify product page where fans can select variants, add to cart, and check out.
Merch Analytics
Fanaura tracks engagement with your merch products:Views
How many times each product was seen on your smart link page. High views with low clicks might indicate the product image or price needs attention.Clicks
How many times fans clicked through to the Shopify product page. This is the most important metric — it tells you which products are driving purchase intent.Click-Through Rate
The percentage of product views that result in a click to Shopify. This helps you compare product performance and identify which items are most appealing to your fans.Products Are Read-Only
If you need to change any product information:This design ensures your Shopify store remains the single source of truth for product data.
Bulk Actions
Re-Sync All Products
To refresh all product data from Shopify:- Go to Integrations (or use the re-sync option on the Merch tab).
- Click “Re-Sync”.
- All products are refreshed with the latest data from Shopify.
Managing Visibility in Bulk
Working with the Fanaura Sales Channel
Remember that only products published to the Fanaura sales channel in Shopify will sync to Fanaura. This gives you an additional layer of control:| Control | Where | Effect |
|---|---|---|
| Sales channel publishing | Shopify admin | Controls whether a product syncs to Fanaura at all |
| Visibility toggle | Fanaura | Controls whether a synced product appears on your smart link page |
Use both controls together:
- Unpublish from the Fanaura channel in Shopify to completely remove a product from Fanaura.
- Use the visibility toggle in Fanaura for quick show/hide on your smart link page without changing Shopify settings.
Common Questions
Why is a product showing old information?
Why is a product showing old information?
Product data is synced periodically. Click Re-Sync to pull the latest data immediately.
Can I add products to Fanaura without Shopify?
Can I add products to Fanaura without Shopify?
Currently, merch products in Fanaura are synced exclusively from Shopify. A Shopify connection is required.
Can fans complete purchases directly on Fanaura?
Can fans complete purchases directly on Fanaura?
No. Fanaura links to your Shopify store for checkout. All transactions are processed by Shopify.
What happens if I delete a product in Shopify?
What happens if I delete a product in Shopify?
After the next sync, the product will no longer appear in Fanaura. Existing analytics and click data for that product are retained.
Can I have different product catalogs for different smart link pages?
Can I have different product catalogs for different smart link pages?
Products are shared across your artist account. Use the visibility toggle to control what appears on your smart link page. If you need different product selections for different campaigns, toggle products on and off as needed.
Does Fanaura take a cut of my Shopify sales?
Does Fanaura take a cut of my Shopify sales?
No. Fanaura does not process payments or take any commission on your Shopify sales. All revenue goes through Shopify and your configured payment provider.
Next Steps
Connecting Shopify
Set up your Shopify connection.
Assets Overview
Back to the main assets guide.
Extras
Learn about the Extras asset category.