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Blast sends one-time messages to a chosen audience. Open it from the paper plane icon on the bottom bar, to the right of the center Journeys orb. It is separate from journeys, which run ongoing capture and reply automations.

Blast home

Channel picker

The large banner under the channel control starts the selected channel (or opens Journeys for Instagram).

Library and drafts

For email and text (and WhatsApp when enabled):

Composer flow (email)

Typical steps after New blast → Email: Merge tags preview in the editor where supported.

Composer flow (SMS)

Composer flow (WhatsApp)

Pick an approved template from the home list, then fill variables and recipients per template rules.

During and after send

Recovery

If the app closes mid-send, Blast recovery may offer to resume or discard a pending send when you return to the tab.