> ## Documentation Index
> Fetch the complete documentation index at: https://help.fanaura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Settings

> Control which alerts you receive from Fanaura, choose your notification channels, and customize how you stay informed about fan activity and campaigns.

Running a music career means things are always happening -- fans signing up, merch selling, campaigns completing, team members making changes. Notifications keep you in the loop without overwhelming you. This page lets you decide exactly what you want to hear about and how.

## How to Get Here

1. Click **Settings** (gear icon) in the left sidebar.
2. Click the **Notifications** tab.

## Notification Categories

Fanaura groups notifications into categories so you can turn them on or off based on what matters to you.

<AccordionGroup>
  <Accordion title="Fan Signups">
    Get notified when a new fan joins your database. This happens when someone enters their information on a smart link, presaves your music, RSVPs to a tour date, or signs up through any of your data collection points.

    **Best for**: Artists who want to feel the momentum of growing their fan base in real time.
  </Accordion>

  <Accordion title="Milestone Alerts">
    Celebrations when you hit fan count milestones: 100, 500, 1,000, 5,000, 10,000, 25,000, 50,000, 100,000 fans. These are the moments worth pausing and acknowledging.
  </Accordion>

  <Accordion title="Order Notifications">
    Triggered when a fan purchases merch through your Shopify integration: product name and variant, order total, and which fan made the purchase.

    **Best for**: Artists who sell merch and want to track sales in real time.
  </Accordion>

  <Accordion title="RSVP Alerts">
    Notified when a fan RSVPs to one of your tour dates: which show, their name and location, and the running RSVP count.

    **Best for**: Artists on tour who want to gauge excitement for upcoming shows.
  </Accordion>

  <Accordion title="Flow Completions">
    Updates on your automated flows: when a flow finishes processing a batch of fans, completion summaries, and error reports if something went wrong.

    **Best for**: Artists and managers who run complex automations.
  </Accordion>

  <Accordion title="Campaign Alerts">
    Status updates on your email and SMS campaigns: campaign sent successfully, campaign completed, and delivery reports as they come in.

    **Best for**: Anyone sending blasts who wants to know the moment their campaign goes out.
  </Accordion>

  <Accordion title="Team Activity">
    Notifications about what your team members are doing: new member accepted invitation, settings changed, assets created or modified, campaigns sent.

    **Best for**: Account owners and admins who want oversight of team actions.
  </Accordion>
</AccordionGroup>

<Tip>
  If you are running a major campaign and expect thousands of signups, you might want to temporarily turn off Fan Signup notifications to avoid inbox overload. Turn it back on after the initial rush.
</Tip>

## Notification Channels

For each category, you can choose how you want to be notified:

<Tabs>
  <Tab title="Email Notifications">
    * Sent to your admin contact email (configured in Profile settings).
    * Arrive in your inbox like any other email.
    * Include all relevant details so you can stay informed without logging into Fanaura.
  </Tab>

  <Tab title="In-App Notifications">
    * Appear as a badge on the bell icon in the top-right corner of your Fanaura dashboard.
    * Click the bell to see a dropdown of recent notifications.
    * Mark individual notifications as read or mark all as read.
  </Tab>
</Tabs>

You can enable both channels for any category, or just one, or neither.

## How to Configure Your Notifications

<Steps>
  <Step title="View Categories">
    On the Notifications page, you will see a list of all categories.
  </Step>

  <Step title="Toggle Channels">
    Each category has toggle switches for each channel (Email, In-App). Click a toggle to turn it **on** (blue/active) or **off** (grey/inactive).
  </Step>

  <Step title="Auto-Save">
    Changes save automatically -- no save button needed.
  </Step>
</Steps>

### Example Setups

<Tabs>
  <Tab title="Solo Artist">
    | Category            | Email | In-App |
    | ------------------- | ----- | ------ |
    | Fan Signups         | Off   | On     |
    | Milestone Alerts    | On    | On     |
    | Order Notifications | On    | On     |
    | RSVP Alerts         | On    | On     |
    | Flow Completions    | Off   | On     |
    | Campaign Alerts     | On    | On     |
    | Team Activity       | Off   | Off    |

    This setup sends the important stuff (milestones, orders, RSVPs, campaigns) to your email while keeping less urgent updates (fan signups, flow completions) as in-app only.
  </Tab>

  <Tab title="Manager Overseeing Campaigns">
    | Category            | Email | In-App |
    | ------------------- | ----- | ------ |
    | Fan Signups         | Off   | Off    |
    | Milestone Alerts    | On    | On     |
    | Order Notifications | Off   | On     |
    | RSVP Alerts         | Off   | On     |
    | Flow Completions    | On    | On     |
    | Campaign Alerts     | On    | On     |
    | Team Activity       | On    | On     |

    Managers care about campaign execution and team coordination. Individual fan signups create too much noise at scale.
  </Tab>
</Tabs>

## Preview Notifications

Want to see what a notification email looks like before committing?

1. Click the **Preview** button next to any email notification toggle.
2. A modal shows you a sample of the notification email.
3. Review the format, content, and branding.
4. Close the preview.

<Info>
  This helps you understand exactly what lands in your inbox so you can decide if it is useful or too noisy.
</Info>

## Best Practices

<Tip>
  **Start with more, then refine.** When you first set up Fanaura, turn on most notifications. After a week, you will know which ones are useful and which ones are noise.
</Tip>

<Tip>
  **Use in-app for high-volume events.** Fan signups during a big campaign can generate hundreds of notifications. Keep those in-app so they do not flood your email.
</Tip>

<Note>
  **Use email for critical events.** Campaign completions, flow errors, and milestone alerts deserve to land in your inbox where you will definitely see them.
</Note>

<Tip>
  **Coordinate with your team.** If your manager has Campaign Alerts on, you might not need them too. Avoid duplicate awareness and coordinate who monitors what.
</Tip>