> ## Documentation Index
> Fetch the complete documentation index at: https://help.fanaura.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Activity Logs
> Review a complete audit trail of every action taken in your Fanaura account, from fan signups to campaign sends to team member activity.
Every significant action in your Fanaura account is recorded in the Activity Logs. Think of it as a detailed diary of everything that happens -- who did what, when, and what changed. This is invaluable for accountability, debugging, compliance, and simply understanding what is going on in your account.
## How to Get Here
1. Click **Settings** (gear icon) in the left sidebar.
2. Click the **Logs** tab.
## What Gets Logged
Fanaura tracks a comprehensive range of actions across your entire account:
* **Fan signups**: New fans joining your database via smart links, presaves, or RSVPs
* **Presave actions**: Fans presaving your music on Spotify, Apple Music, and other platforms
* **RSVP submissions**: Fans RSVPing to your tour dates
* **Merch purchases**: Orders placed through your Shopify integration
* **Opt-in/opt-out events**: Fans subscribing to or unsubscribing from email or SMS
* **Email blasts sent**: When a blast goes out, how many recipients, which segment
* **SMS campaigns sent**: Campaign initiation, batch processing progress, completion
* **Campaign completions**: Final status of campaigns with delivery stats
* **Bounce and failure reports**: Emails that bounced or SMS that failed
* **Flow triggered**: When a fan enters a flow and what triggered it
* **Action executed**: Each individual action within a flow (email sent, SMS sent, DM sent)
* **Delay completed**: When a delay node finishes waiting
* **Condition evaluated**: Which branch a fan took in a condition node
* **Flow completed**: When a fan finishes all steps in a flow
* **Flow errors**: If something went wrong during execution
* **Asset created/updated/published/archived**: Changes to any asset
* **Team member invited**: Who sent the invitation and to whom
* **Invitation accepted**: When a new team member joins
* **Role changed**: When someone's permissions are updated
* **Team member removed**: When someone is removed from the workspace
* **Profile/integration/notification/reward settings changed**
## Understanding Log Entries
Each log entry contains the following information:
| Field | Description | Example |
| --------------- | ----------------------------------------------------------------------------- | ------------------------------------------------ |
| **Timestamp** | Exact date and time of the action (in your timezone) | Mar 21, 2026, 2:34 PM |
| **Action Type** | Category of the action | Fan Signup, Campaign Sent, Flow Executed |
| **Description** | Human-readable summary of what happened | "New fan signed up via 'Summer EP' presave link" |
| **User** | Who performed the action (team member name or "System" for automated actions) | "Sarah M." or "System" |
### Reading Log Entries
Here are some example log entries and what they mean:
```
Mar 21, 2026, 2:34 PM | Fan Signup | New fan "alex@email.com" signed up via "Summer EP" smart link | System
```
A fan found your Summer EP smart link and submitted their information. "System" means this was an automated action (the fan triggered it themselves).
```
Mar 21, 2026, 3:15 PM | Campaign Sent | Email blast "New Single Announcement" sent to 4,230 recipients | Sarah M.
```
Your team member Sarah initiated an email blast to 4,230 fans.
## Filtering Logs
With hundreds or thousands of log entries, finding what you need requires filtering:
Click the **Action Type** dropdown to narrow results:
* All Actions (default)
* Fan Activity
* Campaign Activity
* Flow Executions
* Asset Changes
* Team Activity
* Settings Changes
Use the date picker to set a start and end date:
* **Today**: See everything that happened today
* **Last 7 days**: A week's worth of activity
* **Last 30 days**: A month's overview
* **Custom range**: Pick any start and end date
You can combine action type and date range filters. For example:
* "Campaign Activity" + "Last 7 days" shows all campaigns sent in the past week.
* "Team Activity" + "March 1-15" shows everything your team did in the first half of the month.
## Searching Logs
The search bar at the top of the Logs page lets you search for specific entries:
* Search by **fan email**: Find all actions related to a specific fan
* Search by **campaign name**: Find logs for a specific campaign
* Search by **team member name**: See everything a specific person did
* Search by **keyword**: Any text that appears in the log description
**Example searches**: `"New Single"` finds logs mentioning your "New Single" campaign. `sarah` finds all actions performed by Sarah. `shopify` finds all Shopify-related events.
## Exporting Logs
Need your logs outside of Fanaura? The export feature lets you download them:
Apply your desired filters (action type, date range).
Click the **Export** button.
Choose your format (CSV is the most common).
The file downloads to your computer.
**Use cases for exported logs**:
* **Tax records**: Document fan engagement and business activity for accountants.
* **Compliance audits**: Provide evidence of consent management and data handling.
* **Performance reviews**: Show your label or management team what you accomplished.
* **Legal discovery**: If needed, provide a complete record of platform activity.
Export is available based on your plan level. If export is not available, consider upgrading to the Complete plan.
## Common Log Review Workflows
1. Filter by **Campaign Activity**.
2. Look for the campaign name in the description.
3. You should see a "Campaign Sent" entry with recipient count.
4. If you also see a "Campaign Completed" entry, all batches were processed.
1. Search for the fan's email address.
2. Filter by **Flow Executions**.
3. Look for the flow name. Check if the fan triggered it, where they are in the flow, and whether any errors occurred.
1. Filter by **Team Activity** or search for their name.
2. Set the date range to the period in question.
3. Review all actions they performed.
1. Search for the fan's email address.
2. Filter by **Fan Activity**.
3. The earliest "Fan Signup" entry shows when they first joined your database.
## Who Can Access Logs
| Role | Access |
| -------------------- | ------ |
| Account Owner | Full |
| Admin | Full |
| Manager | Full |
| Label Ops | Full |
| Attorney | Full |
| Business Manager | Full |
| Marketing | No |
| Viewer | No |
| Agent | No |
| Publisher | No |
| Social Media Manager | No |
The Attorney role was specifically designed with log access in mind. Your legal counsel can review activity logs for compliance, audit, and contract purposes without seeing fan data, creative assets, or campaign content.
## Best Practices
**Check logs after major campaigns.** After sending a big email blast or SMS campaign, review the logs to confirm everything went out correctly. Look for any error entries.
**Review team activity weekly.** If you have multiple team members, a quick weekly scan of team activity helps you stay informed about what everyone is doing.
**Export before major changes.** If you are about to change your reward structure or modify settings, export your current logs first. This gives you a "before" snapshot.
**Archive exports monthly.** Download your logs at the end of each month and save them. This creates a permanent record even if logs are eventually rotated.