> ## Documentation Index
> Fetch the complete documentation index at: https://help.fanaura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Free Trial

> Everything you need to know about Fanaura's 30-day free trial, what you get, what happens when it ends, and how to subscribe.

Every new Fanaura account starts with a **30-day free trial**. During this period, you get full access to every feature -- no credit card required to start.

<Tip>Use the full 30 days wisely. Follow our [week-by-week game plan](#making-the-most-of-your-trial) below to get maximum value from your trial.</Tip>

***

## What You Get During the Trial

Everything. There are no feature gates or limitations during your trial. You have full access to:

* **Dashboard** -- real-time stats, fan growth charts, activity feed
* **Assets** -- create unlimited music releases, merch products, tour dates, and extras
* **Launches** -- build unlimited campaigns with progress tracking and multi-asset support
* **Flow Builder** -- create visual automation sequences with triggers, actions, conditions, and delays
* **Fans** -- full access to your fan database, profiles, conversations, and analytics
* **Messages (Blasts)** -- send email, SMS, and Instagram DM campaigns
* **FanauraAI** -- AI-powered insights and natural language queries
* **Integrations** -- connect Spotify, Shopify, Instagram, Fanaura SMS, and more
* **Team** -- invite team members (\$10/month per seat, charged after trial ends)
* **Rewards** -- configure VIP fan rewards system
* **Settings** -- full account customization including branding, security, and logs

<Info>The goal is simple: use Fanaura for 30 days, see the value in your data, and then decide if you want to keep going.</Info>

***

## The Trial Countdown Banner

Fanaura shows a **trial banner** at the top of the sidebar to keep you informed about how much time you have left. The banner changes color and urgency as your trial progresses.

### Banner Stages

| Days Remaining       | Banner Color   | Message                                                          |
| -------------------- | -------------- | ---------------------------------------------------------------- |
| **30-8 days**        | Subtle/default | "X days left in your free trial"                                 |
| **7-4 days**         | Amber/yellow   | "Only X days left in your free trial" with a link to subscribe   |
| **3-1 days**         | Red/urgent     | "Your trial expires in X days" with a prominent subscribe button |
| **0 days (expired)** | Red/blocked    | "Your trial has expired" with a subscribe button                 |

The banner includes a countdown that updates daily. It shows the exact number of days remaining based on when your account was created.

<Note>The banner stays visible throughout your trial as a gentle reminder. It does not block any functionality until your trial actually expires.</Note>

***

## What Happens When Your Trial Expires

When the 30-day trial ends and you have not subscribed:

### What Gets Locked

* **Dashboard** -- you can no longer access the main dashboard
* **Assets** -- you cannot create or edit assets
* **Launches** -- you cannot create or manage campaigns
* **Fans** -- you cannot access your fan database or conversations
* **Messages** -- you cannot send blasts
* **FanauraAI** -- the AI assistant is unavailable
* **Integrations** -- integrations remain connected but stop processing new data

### What Still Works

* **Settings** -- you can still access Settings so you can subscribe
* **Billing** -- the billing tab remains accessible so you can choose a plan and add a payment method
* **Login** -- you can still log into your account

### Your Data Is Safe

Your fan data, assets, launches, and campaign history are **not deleted** when your trial expires. Everything is preserved exactly as you left it. Once you subscribe, you pick up right where you left off with all your data intact.

<Warning>Fanaura does **not** delete your data after trial expiration. Your fan database, campaign history, and all configurations are retained. You will not lose anything by taking a few extra days to decide.</Warning>

***

## How to Subscribe

<Tabs>
  <Tab title="Before Your Trial Expires">
    <Steps>
      <Step title="Go to Settings">
        Click **"Settings"** in the sidebar navigation.
      </Step>

      <Step title="Open the Billing Tab">
        Click the **"Billing"** tab.
      </Step>

      <Step title="Choose a Plan">
        Browse the available plans and choose the one that fits your needs.
      </Step>

      <Step title="Enter Payment Info">
        Enter your payment information.
      </Step>

      <Step title="Subscribe">
        Click **"Subscribe"**. Your subscription starts immediately and your trial banner disappears.
      </Step>
    </Steps>
  </Tab>

  <Tab title="After Your Trial Expires">
    <Steps>
      <Step title="Log In">
        Log into Fanaura (you will see a notice that your trial has expired).
      </Step>

      <Step title="Navigate to Billing">
        Click the **"Subscribe"** button on the expired trial screen, or navigate to **Settings > Billing**.
      </Step>

      <Step title="Choose a Plan and Pay">
        Choose a plan and add your payment method. Click **"Subscribe"**.
      </Step>

      <Step title="Full Access Restored">
        Everything unlocks immediately and you are back to full access.
      </Step>
    </Steps>
  </Tab>
</Tabs>

### Completing Your Account Before Subscribing

Before you can subscribe, Fanaura requires some account details to be complete. You may be prompted to fill in:

* **Legal first and last name** -- required for billing
* **Business name** -- the name under which you operate
* **Billing address** -- street, city, state, postal code, country

<Note>If any of these fields are missing, you will see a notice on the billing page telling you which fields need to be completed. Click the link to go to the Account tab and fill them in, then return to Billing.</Note>

***

## Trial Period FAQ

<AccordionGroup>
  <Accordion title="Can I extend my trial?">
    Contact Fanaura support if you need more time. Extensions are granted on a case-by-case basis.
  </Accordion>

  <Accordion title="Does my trial start when I sign up or when I first use the platform?">
    Your trial starts the moment your account is created (the `created_at` timestamp on your artist record). It runs for exactly 30 days regardless of usage.
  </Accordion>

  <Accordion title="Can I downgrade or cancel after subscribing?">
    Yes. You can change your plan or cancel at any time from Settings > Billing. If you cancel, you retain access until the end of your current billing period.
  </Accordion>

  <Accordion title="Do I lose my data if I cancel after the trial?">
    No. Your data is preserved. If you re-subscribe later, everything will be right where you left it.
  </Accordion>

  <Accordion title="What if I invited team members during the trial?">
    Team member seats are free during the trial period. Once you subscribe, team seats are billed at \$10/month per member. You can remove team members before subscribing if you want to reduce costs.
  </Accordion>

  <Accordion title="Can I use Fanaura for free forever?">
    Not currently. Fanaura offers a generous 30-day trial, but a subscription is required for continued access after the trial period. The platform requires ongoing infrastructure costs for real-time data processing, SMS delivery, AI features, and storage.
  </Accordion>
</AccordionGroup>

***

## Making the Most of Your Trial

Here is a 30-day game plan to get maximum value from your free trial:

<Tabs>
  <Tab title="Week 1: Foundation">
    * Complete onboarding and connect your Spotify
    * Add your current and upcoming music releases as assets
    * Create your first presave campaign and share the smart link
    * Import or connect your existing fan data (if applicable)

    <Tip>Getting your first presave campaign live in Week 1 gives you 3 full weeks of data collection before your trial ends.</Tip>
  </Tab>

  <Tab title="Week 2: Automation">
    * Set up your first Flow Builder automation
    * Connect integrations (Shopify for merch, SMS for fan messaging, Instagram for DMs)
    * Create a welcome flow for new fans
    * Send your first email blast to test the messaging system
  </Tab>

  <Tab title="Week 3: Intelligence">
    * Explore the Fans page and review fan profiles
    * Check your geographic heatmap to see where fans are concentrated
    * Try FanauraAI -- ask it questions about your data
    * Review the Analytics section for insights on fan growth and engagement
  </Tab>

  <Tab title="Week 4: Decide">
    * Look at your dashboard stats -- how many fans have you collected?
    * Check your launch progress -- are automations running smoothly?
    * Review team usage -- who on your team is getting value from the platform?
    * Head to Settings > Billing and choose a plan
  </Tab>
</Tabs>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Dashboard Overview" icon="gauge" href="/dashboard">
    Learn what every stat and chart on your dashboard means.
  </Card>

  <Card title="Active Launches" icon="rocket" href="/dashboard/active-launches">
    Track your campaigns in real time.
  </Card>
</CardGroup>