> ## Documentation Index
> Fetch the complete documentation index at: https://help.fanaura.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connecting Shopify

> How to connect your Shopify store to Fanaura — the OAuth flow, product syncing, the Fanaura sales channel, and troubleshooting common connection issues.

Fanaura integrates directly with Shopify to sync your merchandise into your artist dashboard and smart link page. Once connected, your products appear automatically in Assets > Merch, and fans can click through to your Shopify checkout directly from your artist page.

***

## Before You Start

<Note>
  You will need:

  * A **Shopify store** with at least one published product. If you do not have a Shopify store yet, create one at [shopify.com](https://www.shopify.com).
  * **Admin access** to the Shopify store. You must be the store owner or have staff permissions that allow app installation.
  * An active **Fanaura account** with an artist profile set up.
</Note>

***

## Step-by-Step Connection

<Steps>
  <Step title="Navigate to Integrations">
    From the Fanaura sidebar, click **Integrations**. Find the **Shopify** card in the integrations list and click **"Connect Shopify Store"** (or **"Connect"**).
  </Step>

  <Step title="Enter Your Shopify Store Domain">
    A prompt asks for your Shopify store URL. Enter your store domain:

    * **Format:** `your-store-name.myshopify.com`
    * **Example:** `midnight-merch.myshopify.com`

    You can also paste your full Shopify admin URL — Fanaura extracts the domain automatically.
  </Step>

  <Step title="Authorize on Shopify">
    Clicking "Connect" redirects you to Shopify's authorization page. Here:

    1. **Log into Shopify** if you are not already logged in.
    2. **Review the permissions** Fanaura is requesting (read product information, read inventory levels, create a sales channel).
    3. **Click "Install App"** (or "Authorize") to approve the connection.
  </Step>

  <Step title="Redirected Back to Fanaura">
    After authorizing, Shopify redirects you back to Fanaura. You will see a **success message**, your **store domain** displayed, and a green **"Connected"** badge.
  </Step>

  <Step title="Products Sync Automatically">
    Fanaura immediately triggers a product sync, importing product titles, descriptions, images, prices, inventory levels, variants, and more. The sync typically takes a few seconds for stores with under 100 products.
  </Step>
</Steps>

***

## The Fanaura Sales Channel

When you connect Shopify, Fanaura creates a **sales channel** in your Shopify store. This is important to understand:

### What Is a Sales Channel?

A Shopify sales channel is a way to control which products are available on a specific platform. Just like you might have an "Online Store" channel and a "Facebook" channel, you now have a "Fanaura" channel.

### Why It Matters

<Warning>**Only products published to the Fanaura sales channel will sync to Fanaura.** This gives you full control over which products appear on your Fanaura artist page.</Warning>

### Publishing Products to the Fanaura Channel

<Tabs>
  <Tab title="Individual Products">
    1. Log into your **Shopify admin**.
    2. Go to **Products**.
    3. Click on a product you want to appear on Fanaura.
    4. Scroll to the **Publishing** or **Sales channels** section.
    5. Check the box next to **Fanaura**.
    6. Save the product.
  </Tab>

  <Tab title="Bulk Publishing">
    1. Go to **Products** in Shopify admin.
    2. Select multiple products using the checkboxes.
    3. Click **"More actions"** > **"Make available on sales channels"**.
    4. Select **Fanaura** and confirm.
  </Tab>
</Tabs>

### Products Not Appearing?

<Tip>If a product is in your Shopify store but not showing up in Fanaura, the most common reason is that it is not published to the Fanaura sales channel. Check the product's sales channel settings in Shopify.</Tip>

***

## Viewing Connected Store Information

After connecting, your Integrations page shows:

* **Store domain** (e.g., midnight-merch.myshopify.com)
* **Connection date**
* **Sync status** (last synced, number of products)
* **Re-sync button** to manually trigger a fresh sync
* **Disconnect button** if you need to remove the connection

***

## Re-Syncing Products

If you have made changes in Shopify (added new products, updated prices, changed images) and want to pull those changes into Fanaura:

<Steps>
  <Step title="Go to Integrations">
    Navigate to the Integrations page.
  </Step>

  <Step title="Find the Shopify Section">
    Locate the Shopify integration card.
  </Step>

  <Step title="Click Re-Sync">
    Click **"Re-Sync"** (or **"Sync Products"**). Fanaura fetches the latest data from your Shopify store.
  </Step>
</Steps>

<Info>Syncs also happen automatically on a regular schedule, but the manual sync button gives you instant updates when you need them.</Info>

***

## What Syncs from Shopify

Here is exactly what Fanaura imports from your Shopify store:

| Shopify Data            | Fanaura Usage                                                                   |
| ----------------------- | ------------------------------------------------------------------------------- |
| **Product title**       | Displayed on your smart link page and in your Assets list                       |
| **Featured image**      | Shown as the product thumbnail                                                  |
| **Product images**      | Available in product details                                                    |
| **Price**               | Displayed alongside the product (range shown for products with variant pricing) |
| **Compare-at price**    | Used to show "on sale" pricing                                                  |
| **Variants**            | Tracked for inventory and displayed in product details (size, color, etc.)      |
| **Inventory quantity**  | Tracked per variant, shown as stock level                                       |
| **Product description** | Available in product details                                                    |
| **Product URL/slug**    | Used for the "Buy Now" link that takes fans to Shopify checkout                 |

***

## Multiple Shopify Stores

<Note>Currently, each Fanaura artist account connects to **one Shopify store**. If you have multiple Shopify stores, connect the one that has your primary merch catalog.</Note>

***

## Disconnecting Shopify

If you need to disconnect your Shopify store:

<Steps>
  <Step title="Go to Integrations">
    Navigate to the Integrations page.
  </Step>

  <Step title="Find Shopify">
    Locate the Shopify section.
  </Step>

  <Step title="Click Disconnect">
    Click **"Disconnect"** and confirm the disconnection.
  </Step>
</Steps>

<Info>
  **What happens when you disconnect:**

  * Products are no longer synced from Shopify.
  * Existing product data in Fanaura is retained (it does not disappear immediately).
  * The Fanaura sales channel remains in your Shopify store (you can remove it manually from Shopify if desired).
  * You can reconnect the same store or a different store at any time.
</Info>

***

## Reconnecting

If you disconnected and want to reconnect:

<Steps>
  <Step title="Go to Integrations">
    Navigate to the Integrations page.
  </Step>

  <Step title="Click Connect">
    Click **"Connect Shopify Store"** again.
  </Step>

  <Step title="Go Through OAuth">
    Go through the OAuth flow.
  </Step>

  <Step title="Products Sync Fresh">
    Products sync fresh from the reconnected store.
  </Step>
</Steps>

<Warning>If you are connecting a **different** Shopify store, the new store's products replace the old store's products in your Fanaura account.</Warning>

***

## Troubleshooting

<AccordionGroup>
  <Accordion title="Products are not syncing">
    1. **Check the sales channel.** Make sure your products are published to the Fanaura sales channel in Shopify.
    2. **Try a manual re-sync.** Click the Re-Sync button on the Integrations page.
    3. **Check product status.** Draft products in Shopify do not sync — they must be Active.
    4. **Check your internet connection.** The sync requires communication between Fanaura and Shopify.
  </Accordion>

  <Accordion title="'Store not found' error">
    Make sure you entered the correct Shopify domain. The format should be `your-store.myshopify.com`. Do not include `https://` or any path after the domain.
  </Accordion>

  <Accordion title="Authorization failed">
    * Make sure you are logged into Shopify with an account that has admin or staff permissions.
    * Clear your browser cookies and try again.
    * Try in an incognito/private browser window.
  </Accordion>

  <Accordion title="Products showing wrong data">
    If product titles, prices, or images look outdated, click **Re-Sync** to fetch the latest data from Shopify. Changes in Shopify may take a moment to propagate.
  </Accordion>

  <Accordion title="Connected but showing 0 products">
    This usually means no products are published to the Fanaura sales channel. Go to your Shopify admin, select your products, and publish them to the Fanaura channel.
  </Accordion>
</AccordionGroup>

***

## Common Questions

<AccordionGroup>
  <Accordion title="Do I need a paid Shopify plan?">
    Yes. You need an active Shopify store (any plan — Basic Shopify and above) to connect with Fanaura.
  </Accordion>

  <Accordion title="Does Fanaura handle Shopify transactions?">
    No. Fanaura syncs product data and links fans to your Shopify store for checkout. All transactions happen on Shopify. Fanaura does not process payments or manage orders.
  </Accordion>

  <Accordion title="Can fans buy products directly on Fanaura?">
    Fans see your products on your Fanaura smart link page and click through to your Shopify store to complete the purchase. The buying experience happens on Shopify.
  </Accordion>

  <Accordion title="Does disconnecting delete my product data?">
    No. Your product data in Fanaura is retained after disconnecting. However, it will not update without an active connection.
  </Accordion>

  <Accordion title="Is there a limit on the number of products?">
    Fanaura does not impose a product limit. However, for the best fan experience, keep your smart link page focused on your most relevant products.
  </Accordion>
</AccordionGroup>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="Managing Products" icon="shirt" href="/assets/merch/managing-products">
    Control visibility, view analytics, and manage synced products.
  </Card>

  <Card title="Assets Overview" icon="box-archive" href="/assets/index">
    Back to the main assets guide.
  </Card>
</CardGroup>